Relevant Legal Information

Standards That Keep Our On-Site Community Thriving Online

Effective Date: Wednesday, December 31, 2025

Terms & Conditions

Here are the rules for using this website and the limits of responsibility for content and services we do not control. It also clarifies how third-party tools (like payment portals, maps, or embedded forms) may have their own terms and policies. All website visitors agree to these terms.

Who Is Involved With This Website?

This website is operated and approved by DLS Partners, who own and/or operate The Grove Apartments ("we," "us," "our"). Nathan Rafter Incorporated supports the website as an independent service provider, handling web design, development, and hosting support under the direction of DLS Partners / The Grove Apartments. Nathan Rafter Incorporated is not the property owner/operator and is not responsible for leasing decisions, resident accounts, pricing, availability, or property operations.

Resident sending a maintenance request on laptop at home.

Acceptance Of Terms

By accessing thegroveapts-lc.com, you agree to these terms and conditions and to comply with all applicable laws and regulations. If you do not agree, you are prohibited from using the website. "Materials" refers to the text, images, downloads, and other content made available on this website. Content on thegroveapts-lc.com may include text, photos, and design elements owned or licensed by DLS Partners / The Grove Apartments or used with permission. Unauthorized use may be restricted by applicable intellectual property laws.

Use License

You may temporarily download one copy of the materials from thegroveapts-lc.com for personal, non-commercial use only. This license does not permit:

  1. Modification or copying of materials.
  2. Commercial use or public display of materials.
  3. Decompiling or reverse engineering software.
  4. Removing copyright or proprietary notices.
  5. Transferring materials to another person or mirroring them on another server.

This license will terminate if you breach these terms, and you must destroy any downloaded materials upon termination.

Disclaimer

The materials on thegroveapts-lc.com are provided "as is" without warranties of any kind. Website content is provided for informational purposes only and does not constitute an offer to lease. Pricing, availability, fees, and lease terms may change and are not binding unless and until a written lease is fully executed by all parties. DLS Partners / The Grove Apartments disclaims all implied warranties, including those of merchantability and fitness for a particular purpose. We do not guarantee the accuracy or reliability of the materials or any linked websites.

Limitations

DLS Partners / The Grove Apartments is not liable for damages arising from the use or inability to use the materials, even if advised of the possibility of such damages. Some jurisdictions may not allow limitations on certain damages, so these limitations may not apply to all users. Nathan Rafter Incorporated is not liable for claims related to property operations, leasing decisions, resident accounts, pricing, availability, or third-party services.

Revisions

The materials on thegroveapts-lc.com may include errors. We do not guarantee that the materials are accurate, complete, or current. DLS Partners / The Grove Apartments may update or change the materials without notice but does not commit to doing so.

Links & Third-Party Services

This website may link to or embed third-party services (such as payment portals, maps, or forms). These services are provided and operated by third parties and are governed by their own terms and privacy policies. We do not control, and are not responsible for, third-party content, availability, security, accessibility, or privacy practices. A link or embedded tool is provided for convenience and does not imply endorsement. Your use of any third-party service is at your own risk.

Optional Local Providers

From time to time, this website may share optional links to local service providers (such as movers or cleaners) as a convenience. Nathan Rafter Incorporated may receive compensation for some referrals, and disclosures will be provided where applicable. This does not affect housing eligibility, pricing, availability, resident accounts, or any leasing decision. Using any provider is entirely optional and is not required to apply, lease, pay rent, request maintenance, or live at the community. Providers are independent businesses, and we do not control their services, pricing, availability, or customer experience.

Change To Terms

DLS Partners / The Grove Apartments may revise these terms from time to time. Updated terms will be posted on this page with a revised effective date. By using the website, you agree to the most current version.

Governing Law

Any claims related to thegroveapts-lc.com will be governed by the laws of the State of Florida without regard to conflict of law principles.

Questions About These Terms

For questions about these terms: send a message, contact dardie@presidiocondo.com (Opens In Email App), or call (386) 754‐1800 (Opens Phone Dialer) the Front Office.

Privacy Policy

This outlines how we collect, use, and protect your information when you visit or interact with thegroveapts-lc.com. It applies to information collected through this website only. If you follow links to third-party services (such as payment portals, maps, or embedded tools), their privacy policies apply.

How Is Sensitive Information Protected?

If you prefer not to submit sensitive information online, you may complete a paper form at the Front Office instead. Online submissions are protected with encryption and stored in a secured account with restricted access. Access is limited to authorized personnel and authorized service providers supporting leasing-related workflows. Sensitive information is kept only as long as needed for processing and is routinely deleted.

Smiling resident paying their rent online.

Website & Information Management

DLS Partners / The Grove Apartments is responsible for leasing-related information submitted through this website. Nathan Rafter Incorporated supports the website as a service provider and processes information only under the direction of DLS Partners / The Grove Apartments, and not for its own independent purposes.

Authorized Service Providers

We may share information with authorized service providers who help us operate this website and support leasing-related workflows (for example, hosting, form processing, email delivery, and security services). These providers are permitted to use information only to perform services on our behalf.

Information We Collect

We collect information you provide when you contact us or submit an online request (such as your name, email address, phone number, and message details). We may also collect basic technical information (such as browser type and general usage data) to help maintain website performance and security.

Online Applications

If you submit an application or pre-application information through our online form, that information is collected on behalf of DLS Partners / The Grove Apartments for leasing and residency-related purposes. Information submitted may be shared with onsite staff and authorized service providers as needed to process your request.

What We Do Not Do

We do not sell application information.

Optional Offers

If you choose to sign up separately to receive move-in offers or local service discounts, we may share your name and contact information only with select providers for that purpose. Signing up for offers is optional and is not required to apply or be considered for housing. You can opt out at any time using the instructions provided in the offer message.

How We Use Information

We use information to:

  • Respond to requests and questions.
  • Process leasing-related inquiries and applications.
  • Support website reliability, security, and accessibility improvements.

Information Handling

We use reasonable safeguards to protect information from unauthorized access, loss, or misuse. Access is limited to authorized personnel and service providers with a legitimate need.

Retention

We keep information only as long as needed for leasing, operational, or support purposes, then delete or anonymize it in accordance with our internal practices and applicable requirements.

Third-Party Services

If you use third-party tools linked from this website (such as payment portals, maps, or embedded forms), their privacy practices apply.

Privacy Policy Updates

We may update this privacy policy from time to time. Any updates will be posted on this page with a revised effective date.

Privacy Questions

If you have questions about this privacy policy or how information is handled: send a message, contact dardie@presidiocondo.com (Opens In Email App), or call (386) 754‐1800 (Opens Phone Dialer) the Front Office.

Accessibility Statement

DLS Partners / The Grove Apartments is committed to inclusivity online. This outlines our efforts to make thegroveapts-lc.com more accessible for all visitors, including people who use assistive technologies. These accessibility basics also help everyone by reducing friction through clear labels, predictable navigation, and readable layouts.

Why Is Online Accessibility So Important?

Accessibility helps people with disabilities, people using assistive technologies, and people dealing with situational or temporary limitations (like a broken arm, low bandwidth, glare on a screen, or aging eyesight). When a website blocks keyboard navigation, screen reader users, low-vision users, or people who need captions, it can prevent someone from completing important steps. We aim to reduce these barriers.

Resident using a our website while holding their glasses.

Conformance Status

As of Wednesday, December 31, 2025, our core website pages have been tested against WCAG 2.1 Level AA using automated checks and manual testing (including keyboard-only navigation and basic screen reader testing). Some pages include third-party tools or external content we cannot fully control, so those third-party components may not fully conform.

Testing documentation

Below are screenshots documenting test results for thegroveapts-lc.com using:

  • WAVE Web Accessibility Evaluation Tool.
  • Google Lighthouse / PageSpeed Insights.
  • axe DevTools.
Valid ADA Compliance Test Results

Available Support

If you experience any accessibility barrier: send a message, contact dardie@presidiocondo.com (Opens In Email App), or call (386) 754‐1800 (Opens Phone Dialer). Please include the webpage URL and what you were trying to do. We will respond within 2 business days and provide an accessible alternative when needed.

Measures To Support Accessibility

  • Accessibility is foundational to our online approach and website operations.
  • dardie@presidiocondo.com (Opens In Email App) is our appointed accessibility officer.
  • Staff receive ongoing training via monthly internal newsletters.

Accessibility Targets

We maintain the following baseline targets for this website:

  • Google Lighthouse / PageSpeed Insights Accessibility score: 85+ minimum sitewide, with 100 targeted on core pages. Google Lighthouse is an automated diagnostic check and does not, by itself, determine WCAG conformance. We use it as a minimum automated check, and some pages may score lower due to third-party embedded content we cannot fully control.
  • No critical issues detected in axe DevTools and WAVE scans.
  • Core user tasks remain keyboard accessible (including menus, links, forms, and key actions).
  • HTML and CSS remain valid using the Nu HTML Checker and the W3C CSS Validator.

Assessment Approach

Our website's accessibility has been assessed using:

  • accessScan by accessiBe (used during development).
  • WAVE Web Accessibility Evaluation Tool.
  • Google Lighthouse / PageSpeed Insights.
  • axe DevTools.
  • Nu Html Checker by W3C.
  • W3C CSS Validation Service.
  • JSONLint JSON Validation Service.
  • Manual screen reader and keyboard-only testing.

Technical Specifications

Our website uses the following technologies to ensure accessibility:

  • CSS
  • HTML
  • PHP
  • JSON
  • JavaScript

Formal Approval

This statement is approved by DLS Partners / The Grove Apartments.